// SERVICE DETAIL
Chatbot & Agent Development
NUMVOX designs, builds, and deploys custom AI chatbots and autonomous agents for customer support, lead qualification, and internal business operations. We build context-aware AI agents on Web, WhatsApp, and Voice channels that safely automate interactions 24/7.
// THE CHALLENGE
The Problem
Traditional rule-based chatbots irritate users with rigid script trees, while generic AI integrations risk generating inaccurate responses (hallucinations) or failing to interact with existing enterprise tools.
The NUMVOX Solution
NUMVOX engineers tailored AI agents backed by Retrieval-Augmented Generation (RAG), strict prompt boundaries, and tool-calling capabilities. Our agents connect directly to your CRM, APIs, and helpdesks to execute actual tasks securely.
// DELIVERABLES
What We Deliver.
- Custom AI chatbots (Web, WhatsApp, Messenger)
- Autonomous customer support AI agents
- AI sales qualification & booking agents
- Voice AI agents for automated customer calls
- Multi-agent autonomous workflow orchestration
// TECHNOLOGY
Our Tech Stack.
Platforms
Channels
Memory
// OUR PROCESS
From Discovery to Growth.
Use-Case Discovery
Knowledge Base Ingestion
Agent Architecture & Tools
Guardrails & QA Testing
Multi-Channel Launch
// KEEP EXPLORING
Related Services.
// FAQ
Frequently Asked Questions
How do you prevent the AI chatbot from hallucinating false information?
We restrict the chatbot's retrieval model strictly to your verified internal knowledge base using RAG architecture, supported by strict system prompt guardrails and automatic fallback triggers.
Can an AI agent take actions inside our CRM or booking calendar?
Yes. Using tool calling and secure webhooks, our agents can book meetings, update HubSpot/Salesforce contacts, query orders, and trigger webhooks.
Which communication channels are supported?
We deploy agents across custom web widgets, WhatsApp Business API, Slack, Teams, SMS, and real-time voice call APIs (Twilio/Vapi).